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Privacy Agreement

1. Purpose and Scope

This Privacy Policy has been prepared to determine the principles regarding the protection of the confidentiality of personal information of users who visit and/or receive services from the website operated by Mavi Bilet Turizm Tic. Ltd. Şti (Mavi Bilet Turizm Seyahat Acentası - 18818).

2. Information Collected

The following information may be collected through our website:

Name, surname

Phone number

E-mail address

Reservation and ticket details

Limited information related to payment transactions

IP address, device and browser information

Cookie data

3. Purposes of Use

The collected information is used for the following purposes:

Completing daily boat tour and ticket sales transactions

Providing reservations and customer communication

Managing payment and accounting processes

Ensuring website security

Improving service quality

4. Protection of Information

Technical and administrative measures are taken to ensure the security of your personal data.

Necessary precautions are implemented against unauthorized access, data loss, and unlawful processing.

5. Sharing of Information

Your personal information may be shared only within the scope of legal obligations and service performance with:

Payment service providers

Accounting and financial consultants

Authorized public institutions and organizations

6. Cookies

Cookies are used on our website.

You can access detailed information regarding the use of cookies through the Cookie Policy.

7. Your Rights Under KVKK

Pursuant to Article 11 of the KVKK Law No. 6698, users have the right to:

Learn whether their personal data is processed

Request information if it has been processed

Request correction if it is processed incorrectly or incompletely

Request deletion or destruction of personal data

8. Third-Party Links

Our website may contain links to third-party websites.

The Company is not responsible for the privacy practices of these websites.

9. Policy Updates

The Company reserves the right to update this Privacy Policy at any time.

The updated text becomes effective as of the date it is published on the website.

10. Effective Date

This Privacy Policy enters into force as of the date it is published on the website.